Attacking "Fraud, Waste & Abuse (Corruption) From Within
by Zuma Dogg ZumaTimes.com
A lot of my frustration with City Hall has been "how come ZD sees this and you don't" syndrome.
And I always say, "Maybe if you read (Deming/Robbins/Ries/etc)..."
So here it is. I started posting it over the weekend and will continue to re-type it all up and post enough to get the ball rolling so you can help me to be less cranky.
For the past year and three months I have been attacking fraud, waste and abuse one agenda item at a time and have been running a "guerilla warfare" style media campaign to get a wedge in.
And now that a lot of people (and I mean especially ZD's opposition) have noted that I have a public platform, I am going to surprise some folks, by taking the opportunity to present some material that I feel can be much more effective toward the goal of reducing fraud, waste and abuse and no matter what your political affiliation, position in the city, media or community -- if you just sit back, relax and read through this material, expect yourself to become much more creative, inspired and effective throughout your day, and many of innovative solutions will start to come into mind. And that's the best way to reduce f,w & a in the City of Los Angeles. I'm gonna fight it from the inside, by triggering higher levels of awareness, innovation, creativity, compassion, leadership and actions that all starts in the mind with these words.]
As you read this material, I'm sure most of you will be able to apply it to your own personal and professional situations you encounter throughout the day, as well. The material is designed to unleash your creative, innovative spirit at the management level.
This somewhat technical, yet effective, article all ties together at the end, but you have to read it in its entirety, even if not all at once. (Don't scan down and skip chunks of paragraphs.] I can assure each and every reader, by the time you are done reading this, you will be in such a creative free-flow state, that all types of answers, ideas and solutions will start rushing through your mind and you will be writing and typing up all your ideas and creative solutions and will be contacting people immediately over all these breakthrough solutions that will benefit the entire city.
So that's what this is here for: Like the exercise machine at the gym. Hope you don't have to sleep anytime soon. A mind is a wonderful thing to race!
INNOVATIVE QUOTES:
"No one can possibly achieve any real and lasting success or get rich in business by being a conformist." - J. Paul Getty (They named a big museum after him!)
"We did no market research, we had no sales forecasts, no return-on-investment calculations. I very simply built my dream car and figured that there would be other people who share my dream." - Dr. Porsche (They named a fancy car after him!)
"Innovators are the risk takers and problem solvers who have introduced the improvements that allow us to progress// Innovators welcome change rather than try to resist it. They learn to make change work for them rather than against them. Use innovation to improve the quality of your life, no matter what you want to do in the future." - Dr. Denis Waitley
DEMING SEMINAR NOTES:
There is nothing worse than bad competition. Consumers attribute bad characteristics to all competitors of the industry. Also, bad habits are picked up by competitors that are not in the best interest of the industry, and everybody loses (customer and business).
The quality of your product and service (constituent/customer satisfaction) can be predicted by how happy and satisfied your employees/staff are.
Customers/Constituents judge quality/constituent satisfaction by their standards, not yours.
Have departments/staff work together at all stages of research, design, production and sales. Everyone must work in a cooperative, not competitive effort. (How many times have projects have to be sent back because one party wasn't talking with the other during the process?)
Q: What is the biggest producer of waste in American industry?
A: The present style of American management. Although these loses cannot be measured or evaluated, these are the losses that must be managed.
A change in direction is not a sign of a "wrong decision". A pilot makes frequent changes in course during flight based on traffic (competition) and weather (market conditions). A change in conditions requires a change in course.
Quality starts in the boardroom/chambers, for these are the councilmembers/media/leaders who possess the persuasive power to create change. It must start at the top.
Institute a vigorous program of education and self-improvement. Just as we reinvest in other resources, we must reinvest in a company's most important asset -- its people!
Contact: ZumaDogg@gmail.com, (310) 928-7544
Saturday, July 28, 2007
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