Interpreting W. Edwards Deming's 14 Points (Methods for Management of Quality and Productivity)

As printed in QUALITY DIGEST/June 1994

Long after Deming's death, his 14 points will continue to transform U.S. industry.

Interpreting Deming's 14 Points
by Zuma Dogg (aka: Dave Elliott)

[Editor's note: W. Edwards Deming died December 20, 1993. The following article analyzing his famous 14 points was written before his death. Fortunately, Deming had the opportunity to review this analysis.]
2 May 1992

Dear Mr. Elliott, [aka: ZD]

I thank you for your FAX letter dated 2 May 1992. I agree with your statement that (DE/ZD’s statement) is an example of attempt to produce quality by inspection. Grading of pupils in school is another example of attempts to produce quality by inspection. As a way of life, it does not work. I appreciate much the attachment that you sent. It is well done. I thank you and remain

Sincerely yours,

W. Edwards Deming

His name is W. Edwards Deming, the American who taught the Japanese about quality.

Back in the late 1940's and early 1950's, Japan was in an economic crisis. They had just lost the war and it was time to rebuild. They took Deming's methods for management and productivity and put them to use in industry. The rest of this economic miracle is history. They listened when no one else would.

How can WE bring our industry and our nation "out of the crisis"? Let's review Deming's 14 points of transformation:

Click here for "Interpreting Deming's 14 Points" article

Why we need to implement these 14 points

BEST OF DEMING ON THE INTERNET VIDEO SEMINAR
[Pretty funny guy if you pick up on his dry sarcasm at its finest!]

A System of Profound Knowlege
Ed Deming - Quality Prophet
Deming on “Doing your best.”
Deming on "Quotas"
Deming on “Highest/Lowest Bidder”
Deming on “Constiuent Dissatisfaction”
Deming on “Who Judges Quality?”
Deming on “Capitalism
Deming on "Business and Societal Transformation"
Deming's 14 Point System
Red Bead Experiment/Dobbin's Version
36 Minute Deming Documentary (Cheesy 80's-style, but informative)
Zuma Dogg Public Comment Videos
Deming's 14 points (Quality Management)
Deming Google Search
Official Zuma Dogg Website
email: zumadogg@netzero.com